SUPPORT CENTER
- HOW CAN WE HELP YOU?
Take our personal support by phone, live chat or via the contact form.
In Hetzner Docs you will find further articles about the products and services of Hetzner Online.
Overview of support
Interested in our products? If you have any questions concerning our products, our support team will be pleased to help you.
Status
On this website, you will find information on scheduled maintenance and current fault reports from our datacenters.
Docs
Get tips and tricks on Hetzner Online products from our comprehensive collection of guides and documentation.
konsoleH
For the following products:
- Managed servers
- Web Hosting
- Domains
- Storage Share
robot
For the following products:
- Domain Registration Robot
- Nameserver Robot
- Root servers
- Colocation
- Storage Box
- Private Cloud
- vServer
Cloud
For the following areas:
- Cloud console
- Cloud server
- General feedback on Hetzner Cloud
Downloads
Order Forms
Contracts
Product Information
Telephone support hours
Competent and tailored support via telephone and email. Find the direct number and business hours to each department.
If you are already a Hetzner Online customer, please have your customer number ready! You can find this in Hetzner Accounts or on an invoice.
Dedicated & Colocation
Web Hosting & Managed Server
Data center NBG
Technical Support
Mo. - Su., 24 hours
Support in: English, German
Data center FSN
Technical Support
Mo. - Su., 24 hours
Support in: English, German
Data center HEL
Technical Support (in English)
Mo. - Su., 24 hours
Support in: English