SUPPORT CENTER
- HOW CAN WE HELP YOU?
Take our personal support by phone, live chat or via the contact form.
In Hetzner Docs you will find further articles about the products and services of Hetzner Online.
Overview of support
Interested in our products? If you have any questions concerning our products, our support team will be happy to help you.
Hetzner Status
On this website, you will find information on scheduled maintenance work and current fault reports from our data centers.
Hetzner Docs
Get tips and tricks on Hetzner Online products from our comprehensive collection of guides and documentation.
konsoleH
For the following products:
- Managed servers
- Web Hosting
- Domains
- Storage Share
- SSL certificates
robot
For the following products:
- Domain Registration Robot
- Dedicated servers
- Colocation
- Storage Box
- vServer
Cloud
For the following areas:
- Cloud console
- Cloud server
- General feedback on Hetzner Cloud
Downloads
Order Forms
Contracts
Product Information
Telephone support hours
Get competent and tailored support via telephone and email. Find the direct number and business hours.
If you are already a Hetzner Online customer, please have your customer number ready. You can find it on Hetzner Accounts or on an invoice.
Datacenter support:Only for dedicated servers with active telephone authentication and incl. telephone support directly in the data center.
Data center NBG
Technical Support
Mon. - Sun., 24 hours
Support in: English, German
Data center FSN
Technical Support
Mon. - Sun., 24 hours
Support in: English, German
Data center HEL
Technical Support (in English)
Mon. - Sun., 24 hours
Support in: English