On each managed server, we install an operating system and all the necessary server software, so you don't have to. Then our skilled and experienced technicians continuously take care of security updates, hardware problems, backups, and the server's general administration. You do not have root access to the server, but you can work with normal Linux users and conveniently create domains, databases, SSL certificates, websites, mailboxes and much more via our konsoleH administration interface. Managed servers on konsoleH are great if you don't feel confident doing the server administration yourself, or if you would prefer to use your time on other things. Managed server can help you save a lot of manhours and stress. If you have less IT experience, managed servers may be a better option since they include built-in security measures to keep your websites/systems up and running.
Hetzner's own team of experts monitor the managed servers on konsoleH around the clock for possible problems. This team carries out all the maintenance work, either during our business hours or at night, depending on the type and difficulty of the maintenance work.
Dedicated root servers on Robot, however, are unmanaged; customers are completely responsible for all of the server's administration. This means customers spend more time and effort doing administration work on their own. They install their own updates, configure the server itself, make their own backups, and are responsible for their server's security, amongst other things. But they can choose the operating system and other software they use for their server's administration.