Terms of participation

The sweepstakes "25 years of Hetzner" is a promotion that lasts from 1 June 2022 0:00 AM until 30 June 2022 11:59 PM Central European Summer Time.

The organizer is Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany.

Participants may only take part in the sweepstakes by accepting these Terms of participation. Hetzner Online GmbH reserves the right to exclude participants from the sweepstakes who violate these Terms of participation. Participants who make use of unauthorized aids or who otherwise attempt to gain an unfair advantage through manipulating the sweepstakes will be excluded from participation. Hetzner Online GmbH reserves the right to subsequently revoke or recall prizes from participants who violate these Terms of participation, or from participants who provide incomplete and/or incorrect information about themselves.

Only natural persons of full age that are customers of Hetzner Online GmbH at the time of the drawing on 15 July 2022 are eligible to participate. The client number provided in the participation form at win.hetzner.com will be used as reference. Participants may only use their own client number. By using the client number of a company account, participants automatically confirm that they are entitled to use this client number for the sweepstakes. Each customer account/client number can only be used once to enter in the drawing. Hetzner Online GmbH employees and their relatives are prohibited from participating in the sweepstakes. Participation in the sweepstakes is free of charge. There is no obligation to subscribe to the Hetzner Online customer newsletter, or to place an order.

Participation in the sweepstakes requires that participants correctly complete the participation form within the sweepstakes’ defined time frame. The sweepstakes officially starts on 1 June 2022 0:00 AM and ends on 30 June 2022 at 11:59 PM Central European Summer Time. A chance drawing will then determine the winners on 15 July 2022 and will include all participants who meet these Terms of participation.

Below are the prizes that will be awarded to the winners of the sweepstakes. The chance drawing for the prizes will include all participants who meet these Terms of participation:

First place: a 4K television from Philips, 65OLED706, 65”, valued at €1500
Second place: a DJI MINI 3 PRO MIT DJI RC drone, valued at €1000
3rd and 4th places: a weekend getaway on the 22nd -24th of July – Each winner will receive two tickets to Hetzner’s 25th anniversary celebrations in Gunzenhausen, with access to the VIP event in the city hall and the openair concert event. These prizes also include an overnight half-board accommodation for two people at the Parkhotel Altmühltal with the category of rooms being “Komfortzimmer Altmühlsee” (Altmühlsee comfort rooms). Traveling costs are not included.) These prizes are valued at €500 each.
5th - 15th places: Hetzner Cloud credits valued at €25 each (excl. VAT). Winners will receive a credit code via email. Winners may use the Hetzner Cloud credits for up to one year.
16th – 25th places: coffee mugs with classy Hetzner design, each valued at €5

Winners will receive a notification email, which will be sent to the email address that they provide on the participation form. Participants are responsible for providing their correct email address on said participation form. Hetzner Online GmbH will announce the winners without a guarantee to their accuracy. The prizes are not transferable to third parties. Winners may not trade prizes, collect the prizes themselves, or exchange prizes for a cash equivalent. Each participant and client number can only win once.

If a prize winner does not respond after two emails within a period of 3 weeks, the claim to the prize will expire. If this happens, Hetzner Online is entitled to conduct a replacement draw and then transfer the prize to another participant. (The Cloud Console credit prizes are an exception to this; they will expire as described above in the Terms of participation).

Any costs that result for shipping the prizes will be borne by the organizer. The prizes will be delivered exclusively to the winners. The responsibility and liability for the prize will be transferred to the winner when the organizer hands the prize over to the delivery company. Hetzner Online GmbH is not responsible for any delivery damages.

Any additional costs associated with claiming the prize shall be borne by the prize winner. The prize winner is responsible for any taxation that results from the prize.

If unforeseeable circumstances arise for which Hetzner Online GmbH is not responsible and that prevent Hetzner from awarding the winner with the original prize, the winner will accept an appropriate replacement prize.

Hetzner Online GmbH reserves the right to cancel, end, or change the nature of the sweepstakes in part or in whole at any time without prior notice or cause. This applies in particular if Hetzner Online cannot guarantee the proper execution of the sweepstakes for technical or legal reasons. In such a case, the participants are not entitled to any claims whatsoever. Participants are excluded from seeking legal recourse. The law of the Federal Republic of Germany shall apply exclusively. The General terms and conditions of Hetzner Online GmbH apply.

Should individual provisions of these Terms of participation be or become invalid, this shall not affect the legal validity of the remaining provisions. They shall be replaced by an appropriate provision which most closely corresponds to the purpose of the invalid provision.

Data protection

Participants are required to provide some pieces of personal data (first and last name, email address, and customer number) as a condition of their participation in the sweepstakes. Participants expressly agree to Hetzner Online GmbH collecting and processing their personal data for the purposes of implementing the sweepstakes. Participants also consent to Hetzner Online sending them messages at their provided email addresses that pertain to the sweepstakes.

Responsible body:

Hetzner Online GmbH
Industriestr. 25
91710 Gunzenhausen
Tel.: +49 (0)9831 505-0
Fax: +49 (0)9831 505-3
E-Mail: info@hetzner.com
Register Court Ansbach, HRB 6089
VAT ID No. DE 812871812
CEO: Martin Hetzner, Stephan Konvickova, Günther Müller
Data Protection Officer: Sebastian Lippold, data-protection@hetzner.com

We at Hetzner Online GmbH will use your (the participant's) data for the purpose of implementing and managing the sweepstakes. The legal basis for data collection is Art. 6 para. 1 lit. a. You can revoke your consent to the collection of your data at any time. Please send an email to data-protection@hetzner.com. If you choose to revoke your consent, you can no longer participate in the competition. If you have not subscribed to the customer newsletter, Hetzner Online GmbH will delete your stored data immediately after the complete execution of the sweepstakes. The grand prize winner's personal data will be passed on to third parties in the EU (e.g. the hotel) as this is necessary for the implementation of the grand prize.

Participants retain the following rights:

  • Right to information: You (the participant) will receive information from us (Hetzner Online GmbH) about your stored personal data in accordance with Art 15 GDPR (and, if applicable, with restrictions in accordance to § 34 of the German Federal Data Protection Act, or BDSG.)
  • Right to rectification: At your request, we will correct any inaccurate/incorrect data in accordance with Art. 16 GDPR.
  • Right to deletion/right to be forgotten: If you wish, we will delete your personal data in accordance with the principles from Art. 17 GDPR provided that there are no other applicable statutory regulations (e.g. legal storage obligations and/or restrictions in accordance with § 35 BDSG) or provided that there is no prevailing legal interests on our part (e.g. to defend our rights and claims).
  • Right to restrict data processing: In accordance with Art. 18 GDPR, you can request us to restrict the processing of your data.
  • Right to data portability: You also have the right to receive your data in accordance with the regulations of Art. 20 GDPR in a structured and machine readable format or to transmit your data to a third party.
  • Furthermore, you have the right to appeal to the responsible data protection supervisory authority (Art. 77 GDPR). We recommend, however, that you first address any requests or complaints to our data protection officer, so that we can process them as soon as possible.