SUPPORT CENTER
- HOW CAN WE HELP YOU?
Take our personal support by phone, live chat or via the contact form.
In our wiki you will find further articles about the products and services of Hetzner Online.
Overview of support
Telephone support hours
Competent and tailored support via telephone and email. Find the direct number and business hours to each department.
If you are already a Hetzner Online customer, please have your customer number ready! You can find this in Hetzner Accounts or on an invoice.
Dedicated & Colocation
Product Advice, Order Processing
Mo. - Fr., 6:30am - 6pm (CET)
Important: For technical support please call the respective data center.Webhosting & Managed Server
Data center NBG
Technical Support
Mo. - Su., 24 hours
Our technicians can only perform maintenance on your server if you have set a telephone password for your server in the Robot.Data center FSN
Technical Support
Mo. - Su., 24 hours
Our technicians can only perform maintenance on your server if you have set a telephone password for your server in the Robot.Data center HEL
Technical Support (in English)
Mo. - Su., 24 hours
Our technicians can only perform maintenance on your server if you have set a telephone password for your server in the Robot.