18. March 2020
We are continually available for you!
In view of the momentary developments we are all facing unusual challenges. We at Hetzner Online are analyzing the situation with each new day and taking action to hinder the spreading of the Coronavirus in our sphere of influence. Many of our colleagues are currently taking care of your issues from their home office.
Our service personnel is working around the clock to ensure smooth operations in our data centers and making sure that your server is running faultlessly. Orders are being processed and delivered still with the usual setup speed (except for some dedicated root servers in the AX-Line).
Colocation customers have continued access to their racks. However, we kindly ask these customers to postpone doing all non-urgent work in our Colocation Center.
We are available to answer your questions. Our cooperation and mutual support is momentarily more important than ever. We wish you all the best in these turbulent times and hope that you will stay healthy.