14. February 2020
Delivery dates not guaranteed for AX41, AX41-NVMe, AX51, and AX51-NVMe dedicated root servers
Due to circumstances beyond our control, we cannot guarantee when we will be able to deploy orders with these models: AX41, AX41-NVMe, AX51, and AX51-NVMe dedicated root servers. If you make an order with one of these server models, we will place it on our waitlist. However, we cannot provide you with a guaranteed delivery date.
If you made an order on or before 13 February 2020, we will be able to meet your order. However, the wait times will be delayed by several addtional work days.
For all orders starting on 14 February 2020 and afterwards, we cannot provide a guaranteed date of delivery.
There are serious logistical problems that have been causing the delay. Demand for these models has been much higher than expected, and the supply of components that manufacturers could provide has been limited due to the coronavirus. Manufacturers in China and elsewhere in Asia have been forced to shut their factories. We will remain in contact with them so that we can get more components from them as soon as possible.
We apologise for any inconvenience this may cause you and thank you for your understanding and patience.